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IT Officer (CyI_ITO_17_07)

Reference Number
CyI_ITO_17_07
Job Description

The Cyprus Institute (CyI) is a non-profit science and technology institution based in Cyprus and led by an acclaimed Board of Trustees. The research aims of the Cyprus Institute are represented by three research centers: the Computation-based Science and Technology Research Center (CASTORC), the Science and Technology in Archaeology Research Center (STARC), and the Energy Environment Water Research Center (EEWRC). Considerable cross-center interaction is a characteristic of the Institute’s culture.

The CyI seeks to recruit a highly motivated professional to assume the position of the IT Officer of the CyI.

Job Description:

The successful candidate will be expected to provide general IT support and contribute in developing suitable IT solutions to deliver a professional high quality service level within the Institute.

Duties and Responsibilities:

  • Contributes in the administration/documentation of the CyI’s IT infrastructure including servers, network, PC’s and other IT equipment; 
  • Advises on available technologies that can support the CyI operational objectives;
  • Identifies information for technology use in business functions and identifies areas in which improvements could be made to maximise effectiveness and efficiency;
  • Consults with users, management, vendors, and technicians to assess computing needs and information system requirements; suggests solutions and specifies the technology suited to meet those needs;
  • Prepares reports suggesting solutions for operational problems based on IT, taking into consideration similar applications in the market and available software packages;
  • Following the relevant internal and external regulations, procures and evaluates hardware as well as software packages that offer solutions to the information needs of the Institute; 
  • Provides project management support during development or upgrade of Information Systems and assists with the acceptance procedures;
  • Supports the evaluation of project deliverables prepared by the project teams;
  • Specifies small applications and upgrades when required;
  • Trains the Institute personnel on the use of applications and prepares user manuals as necessary;
  • Provides user support for Information Systems that may or may not have maintenance and support agreements;
  • Prepares regular progress reports for the Institute’s IT projects;
  • Stays informed on IT standards and best practices;
  • Communicates with the Vendors of information systems and co-ordinates the support they provide.
  • Installs and configures computer hardware operating systems and applications;
  • Contributes in the development of relevant IT policies and procedures to be followed by staff members
Job Requirements

Education and Qualifications:

Education:

  • At least a Bachelor Degree in Computer Science and Information Technology related fields
  • Master’s degree will be considered an advantage

Relevant Experience:

  • Required relevant experience minimum of three (3) years. 
  • Experience in an academic institution will be considered an advantage.

Knowledge, Skills and Abilities required:

  • Basic knowledge of Database Management such as Oracle, MS SQL, MySQL
  • Knowledge of Operating Systems: MAC OS, Windows 7 / 10, Linux
  • Excellent computer skills with proficiency /expertise in Microsoft Office Suite including applications of Word, Excel, PowerPoint, e-mail and internet research.
  • Proven interpersonal skills with experience providing complex IT support in high-profile environment with tact and diplomacy. 
  • Excellent knowledge of the English language. Knowledge of the Greek language will be considered an advantage
  • Ability to work across teams and with a variety of projects and constituencies.
  • Ability to independently perform complex tasks and take initiative as appropriate.
  • Must have high degree of accuracy and attention to detail.
  • Strong analytical and organizational skills with attention to detail.
  • Strong interpersonal skills and the ability to interact effectively while exercising diplomacy and discretion with a wide range of constituents.
  • Willingness to see tasks to completion, sometimes necessitating working longer than normal hours or on weekends.

Preferred Additional Qualifications (will be considered an advantage):

  • Knowledge of Web design and development tools will be considered as an advantage
  • Scripting for task automation (Windows and Linux)
  • CISCO and Microsoft Certifications
Application/Contact

For full consideration, interested applicants should process their application at The Cyprus Institute JobBoard (http://jobboard.cyi.ac.cy/).

Closing Date
Sunday, August 13, 2017
Center
Status
Open